Terms of service

This website is operated by BIONIC. Throughout the site, the terms “we”, “us”, and “our” refer to BIONIC. BIONIC provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms of Service”, “Terms”), including any additional terms and conditions or policies referenced herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our Services.

Any new features or tools added to our website are also subject to these Terms. We reserve the right to update or change these Terms at any time. It is your responsibility to periodically review these Terms. Continued use of the website after changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform to sell our products and services.

Acceptance

By using this website or placing an order, you agree to these Terms and all related policies.

Orders and Acceptance

All orders are subject to acceptance. We reserve the right to cancel or refuse any order, including orders flagged as high risk by fraud prevention systems.

Accuracy

We aim for accuracy but do not guarantee all information is error-free. We reserve the right to correct pricing or description errors and cancel affected orders.

Fraud Prevention

We reserve the right to refuse service, cancel orders, deny returns, and submit evidence in disputes where fraud, abuse, misuse, or chargeback manipulation is suspected.

Evidence and Records

We reserve the right to retain transaction records, delivery confirmations, communications, IP data, and fraud screening data for the purpose of defending payment disputes or legal claims.

Commercial Purchases

Orders placed for resale or commercial purposes are not eligible for consumer withdrawal rights.

Dispute Resolution

Customers agree to contact us directly to attempt resolution before initiating a chargeback or formal dispute.

Failure to attempt direct resolution may be considered an abuse of process.

Arbitration for United States Customers

Where permitted by law, customers located in the United States agree that disputes may be resolved through binding arbitration rather than court proceedings.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages. Total liability is limited to the purchase price paid.