Fantastic product premium quality - amazing client support
The product is generally fine, but the fit and finish of the keyboard tray could be better for the price. As other reviews also mention, there are noticeable gaps around the keyboard and trackpad, and the finish doesn’t reach the smoothness and precision of other reference products. It’s a slightly disappointing detail, although overall it fulfills its function.
As for the purchase, the shipping faced some delays and, although customer service responded, their replies took quite a while. This made the whole process more complicated than expected.
That’s why I’m giving it three stars.
Thanks for taking the time to share your feedback, Vicente. We appreciate your honesty and understand your points about the fit and finish. Each batch is handcrafted and can have slight tolerances, but we’re continuously refining our process to achieve even greater precision. We’re also working to improve delivery times and communication, so your experience helps us do better going forward.
I received my keyboard and trackpad combo today,
I do like the solid alloy piece and the look.
maybe they can improve te gap on the top/bottom, more like the gap on the left/right because they look good.
the color is not exactly the same as the magic keyboard, looks a bit like the studio display stand to me.
but it is close.
it is stylish and really enjoyable to use.
Thanks so much for the thoughtful review Bas. Really glad to hear you’re enjoying the tray. We’re actually working on a small refinement to the geometry now to improve that top and bottom gap and make everything feel even more seamless. Appreciate the feedback.
Very stylish, perfectly made, great quality.
Thank you so much for the kind words. We’re really glad to hear you’re enjoying the Magic Duo tray and appreciating the quality and craftsmanship. It means a lot to us.